Refund Policy

Refund Policy – Imperial Essence

We want you to be satisfied with your purchase.

Returns

Customers may request a return within 14 days of receiving the item.

To be eligible for a return:

• The item must be unused and in original packaging

• The product must be sealed

Non-Returnable Items

Due to hygiene and safety reasons, we cannot accept returns for:

• Opened perfumes

• Used products

Refund Process

Once your return is received and inspected:

• We will notify you by email

• Approved refunds will be issued to your original payment method within 5-10 business days